Services

Use this topic for manage service-center offerings.

Before you start

  • Use the correct company and an active account with permission for this workflow.

Where to go

Workspace → Services

Audience

Business owners and service catalog managers.

Permissions

  • Only business owners and authorized service catalog managers may manage this view.

Actions

Create service
Use Create service to support manage service-center offerings.
Publish service
Use Publish service to support manage service-center offerings.

Statuses

Draft
The record is currently draft.
Active
The record is currently active.
Inactive
The record is currently inactive.

Workflow

  1. Open Services.
  2. Review the record and its current status.
  3. Choose Create service and confirm the result.

Expected outcome

Read the current saved state in the workspace after the permitted action; Help does not perform or verify the action.

Troubleshooting

A service is unavailable to customers
Confirm it is active, priced, and assigned to an active branch