Role Groups
Use this topic for define staff capabilities.
Before you start
- Use the correct company and an active account with permission for this workflow.
Where to go
Workspace → Role Groups
Audience
Business owners responsible for access control.
Permissions
- Only business owners may define role groups or assign capabilities.
Actions
- Create role group
- Use Create role group to support define staff capabilities.
- Assign capabilities
- Use Assign capabilities to support define staff capabilities.
Statuses
- Active
- The record is currently active.
- In use
- The record is currently in use.
Workflow
- Open Role Groups.
- Review the record and its current status.
- Choose Create role group and confirm the result.
Expected outcome
Read the current saved state in the workspace after the permitted action; Help does not perform or verify the action.
Troubleshooting
- A staff member still lacks access
- Confirm the correct role group is assigned and includes the capability