Understand module payment progress

Distinguish payment progress from the module entitlement recorded by the server.

Before you start

  • Use the correct company and an active account with permission for this workflow.

Where to go

Modules → Module Center

Audience

Business owners reviewing company module access.

Permissions

  • Use your current account role; a Help link does not grant permission.

Workflow

  1. Open Modules → Module Center and read the current plan, interval, terms and allowed actions.
  2. If payment controls are disabled, read the reason. Do not bypass configuration, approval or terms gates.
  3. When an authorized payment action is offered, review its exact amount and terms before explicitly continuing.
  4. A payment redirect or success message is not module activation. Return to the workspace and inspect the current server entitlement and enabled state.
  5. If payment is pending or failed, inspect its recorded state before retrying. Ask the authorized owner or support about an unresolved payment; never repeatedly pay to force access.

Expected outcome

Read the current saved state in the workspace after the permitted action; Help does not perform or verify the action.

Troubleshooting

Payment returned but the module is unavailable
Check payment and entitlement separately, plus dependencies and released availability. Keep only a sanitized reference for support.