Find a feature

Find work and understand why an action is unavailable.

Before you start

  • Use the correct company and an active account with permission for this workflow.

Where to go

Workspace → Find a feature

Audience

Authorized users of the selected workspace.

Permissions

  • Use your current account role; a Help link does not grant permission.

Workflow

  1. Open Features and search by task name. Select the result to read its availability reason.
  2. Check the selected company and vertical. A feature for another business type does not become available by changing the URL.
  3. Read the specific reason: role restriction, rollout not released, missing entitlement, required setup, configuration unavailable, or service failure.
  4. Ask the owner about role or entitlement changes; complete supported setup or retry a failed read explicitly. Opening Help performs no activation.

Expected outcome

Read the current saved state in the workspace after the permitted action; Help does not perform or verify the action.

Troubleshooting

The feature remains unavailable
Use the displayed reason. Refresh an expired session; do not repeat a payment or configuration change to resolve a service failure.