Availability

Use this topic for define business working periods.

Before you start

  • Use the correct company and an active account with permission for this workflow.

Where to go

Workspace → Availability

Audience

Business owners and scheduling managers.

Permissions

  • Only business owners and authorized scheduling managers may manage this view.

Actions

Add working period
Use Add working period to support define business working periods.
Add closure
Use Add closure to support define business working periods.

Statuses

Open
The record is currently open.
Closed
The record is currently closed.

Workflow

  1. Open Availability.
  2. Review the record and its current status.
  3. Choose Add working period and confirm the result.

Expected outcome

Read the current saved state in the workspace after the permitted action; Help does not perform or verify the action.

Troubleshooting

Customers see no available times
Check working periods, closures, resource hours, and existing bookings